21-11-2024 (SINGAPORE) Singapore’s Immigration & Checkpoints Authority (ICA) has announced plans to expand its digital immigration clearance system, introducing QR code-based processing for bus passengers at both Woodlands and Tuas checkpoints.
The initiative, launching first at Tuas Checkpoint on November 23 followed by Woodlands on November 28, marks a significant step in modernising cross-border travel between Singapore and Malaysia. The trial will operate at designated automated and special assistance lanes in both arrival and departure halls.
Eligible participants include Singapore citizens, permanent residents, long-term pass holders, and returning foreign visitors. The ICA has confirmed that officers will be stationed at trial lanes, marked by clear signage, to provide assistance to travellers.
“We’re seeking active participation from eligible bus passengers to help refine our processes and enhance the overall travel experience,” an ICA spokesperson stated.
This latest development builds upon Singapore’s phased implementation of QR code clearance, which began with car travellers in March and expanded to bus drivers in April. The authority plans to extend the system to motorcycle and lorry zones by year-end.
Currently, passengers must still disembark their buses to complete immigration procedures before re-boarding, and physical passports remain mandatory for entering Malaysia. However, recent announcements from Malaysian authorities suggest changes are forthcoming.
Malaysian Home Minister Saifuddin Nasution Ismail recently revealed plans to implement QR code clearance for Malaysian citizens using Malaysian-registered vehicles starting next year, following successful trials with buses and motorcycles. The Malaysian Home Ministry has clarified that initially, this facility will be limited to Malaysian nationals using Malaysian-registered vehicles at Johor checkpoints.
The parallel developments on both sides of the causeway signal a significant shift towards digital immigration processing, though full integration between both countries’ systems appears to be a future consideration.
