4-6-2023 (KUALA LUMPUR) A recent video circulating on social media has ignited a heated debate after capturing an incident at a fast food restaurant. The footage shows a man in a jacket expressing his frustration to the staff, claiming that a cheeseburger was missing from his takeout order. The incident took an unexpected turn when the man unleashed a tirade, shouting at the employees and questioning their competence.
In the video, the agitated man can be heard berating the staff, exclaiming, “Do you think I don’t have the ability to buy it? I can buy all the food here!” He expresses his anger at having to make an extra trip to retrieve the missing cheeseburger, emphasizing his lack of time and suggesting that he could afford to purchase an entire stock of burgers.
Staff mekdi kena marah sebab makanan tak cukup. pic.twitter.com/2rX52CXi9X
— MALAYSIA MOST VIRAL (@MALAYSIAVIRALLL) June 3, 2023
The man recounts his experience, stating, “When I got home and prepared to eat, I found that there was a cheeseburger missing. I was really angry. I thought I could enjoy my meal immediately, but instead, I had to turn around and return to the restaurant. Is this how you treat your customers? I had been waiting outside for a considerable time, and you prioritized serving other customers’ orders, neglecting mine.”
In the video, the employees stand silent as the man continues his verbal onslaught. One female employee attempts to appease him by swiftly returning the missing cheeseburger, but the man remains unmoved and continues to criticize the staff members.
The incident quickly gained attention on social media, drawing a wave of criticism towards the man’s behavior. Netizens voiced their disapproval of his abusive treatment towards the employees, leaving comments condemning his actions. Some remarked, “While the staff’s momentary oversight could be improved, your behavior of loudly berating them in the restaurant is no better. If you noticed the missing item, why not simply ask the staff for assistance?” Others with experience working in fast food establishments empathized with the employees, acknowledging the challenges they face due to high customer volume and the fast-paced nature of their work.