29-8-2023 (SAN FRANCISCO) OpenAI announced on August 28 that it is launching a business-oriented version of ChatGPT as it grapples with a decline in usership nine months after its historic debut.
ChatGPT Enterprise will provide business clients with a premium version of the AI chatbot, featuring “enterprise-grade” security and privacy enhancements compared to previous versions, according to a blog post by OpenAI.
Data security has become a significant concern for OpenAI, with major companies such as Apple, Amazon, and Samsung barring employees from using ChatGPT due to fears of sensitive information leakage.
OpenAI stated, “Today marks another step towards an AI assistant for work that helps with any task, is customized for your organization, and that protects your company data.”
The ChatGPT business edition bears resemblance to Bing Chat Enterprise, a Microsoft offering that employs the same OpenAI technology through a major partnership.
ChatGPT Enterprise will be powered by GPT-4, OpenAI’s highest-performing model, much like ChatGPT Plus, the company’s subscription version for individuals. However, business customers will enjoy special benefits, including improved speed.
The company emphasized its belief that AI can assist and enhance every aspect of work, fostering creativity and productivity within teams. It noted that early adopters of ChatGPT Enterprise include companies like Carlyle, The Estée Lauder Companies, and PwC.
This release comes at a time when ChatGPT is struggling to maintain the excitement it generated as the world’s fastest-downloaded app in the weeks following its launch. Last month, that distinction was seized by Threads, the Twitter competitor from Facebook-owner Meta.
According to analytics firm Similarweb, ChatGPT’s traffic declined by nearly 10 percent in both June and July. These drops may be attributed to the school summer break, according to Similarweb. Roughly one-quarter of ChatGPT’s global users are estimated to be in the 18-24 age group.
OpenAI is also encountering resistance from news publishers and other platforms, including Twitter (now known as X) and Reddit, which have blocked OpenAI web crawlers from harvesting their data for AI model training.
Two polls conducted by Pew Research Center released on Monday revealed doubts about AI and ChatGPT in particular. Two-thirds of US-based respondents familiar with ChatGPT expressed their primary concern as the government not doing enough to regulate its use.
The research also indicated an increase in ChatGPT’s use for learning and work tasks, rising from 12% of respondents in March to 16% in July. Pew’s findings showed that 52% of Americans are more concerned than excited about the increased adoption of artificial intelligence.
