28-6-2023 (KUALA LUMPUR) Malaysia Aviation Group’s (MAG) airlines have been approved by the Civil Aviation Authority of Malaysia to offer free Wi-Fi, enabling gate-to-gate connectivity for passengers starting July 1, 2023. MAG owns and operates Malaysia Airlines, Firefly, and MASwings.
In a statement released on Tuesday, the group said that this move is part of its continuous commitment to enhancing customer experience and connectivity, making it the first airline group to provide this feature for travellers departing from Malaysia.
Passengers can now stay connected to their personal/portable electronic devices (PEDs) from the moment they board the aircraft by enabling “flight mode” on their PEDs. They will no longer be required to switch off their PEDs during take-off and landing, which was previously required due to regulatory and aircraft requirements.
MAG’s CEO of airlines, Ahmad Luqman Mohd Azmi, stated that by enabling gate-to-gate connectivity across all its airlines, it will allow passengers to stay connected throughout their journey. He said, “As part of our connectivity strategy, we will be actively expanding the number of our aircraft equipped with Wi-Fi to provide an improved in-flight experience to our valued customers. We will continue to invest in innovative technologies and services to meet the changing needs and provide comfort to our passengers as guests to our ‘home’.”
MAG’s fleet modernisation plans will also see the induction of new aircraft and technologies, which will provide enhanced operational efficiency while keeping its sustainability commitments.
